Privacy Policy

We respect and support your right to privacy, confidentiality and access to personal information. We will endeavour to abide by the Australian Privacy Principles (APPs), as set out in the Privacy Act 1988 (the Act) and comply with the ten Information Privacy Principles (IPPs) contained in Schedule 1 to the Victorian Privacy and Data Protection Act 2014 (PDP) as well as the Victorian Health Records Act 2001

This policy sets out how we collect, use, manage and store personal information in accordance with these Acts.

Your Information is Secure

All Kate Cares Disability Services support workers have a duty to protect the privacy of your personal information at all times. Information about you will be securely stored electronically on a computer system and in some cases, in a central paper record. The law requires us to maintain records for a minimum of seven years.

Retaining Information

When necessary the following information may be retained:

• Name and contact details
• Nationality, cultural background and language spoken
• Health information including diagnosis, operations, medical and nursing observations, medications, past illness and family medical history
• Financial details associated with service we have provided
• Any additional information that participant provides

Sharing and Disclosing Information
We will only use and disclose information for the primary purposes for which it was collected. You will be notified of these purposes at the time of collection and prior to a proposed disclosure. We will take all possible steps to ensure that information is used and disclosed in accordance with your expectations.