Standard Principles

The quality management principles contained within the Standard are:

  • Participant Focus
  • Improvement
  • Engagement of People
  • Relationship & Behavioural Management
  • Evidence-Based Decision Making
  • Leadership

Kate Cares Disability Services will apply the Standard by:

Recruiting the ‘best fit’ team members appropriate to the position requirements and Kate Cares Disability Services’ vision and values

Ensuring that all aspects of employment, promotion and training are free from all forms of discrimination and bias and promote equal employment opportunity at all times

Providing quality training and development opportunities to enable all team members to perform at their peak capability and capacity and assist them in meeting their primary employment goal to perform in Kate Cares Disability Services’ best interests

Fairly and efficiently manage any complaints and encourage suggestions for improvement

Document any changes in process/es to provide accurate and comprehensive information to required personnel

Constructively manage change by ensuring all relevant internal and external personnel are considered and consulted

To facilitate continuous quality improvement, Kate Cares Disability Services will support the participation of all team members, clients, participants and any other relevant internal and external personnel in quality decision making.